Director of Research and Business Intelligence – Edmonton Global

Role Description – Director of Research and Business Intelligence

Posting Closes: September 7, 2018

Purpose and Reporting Structure of the Role

The Director of Research and Business Intelligence is a member of the business development team and reports directly to the Vice President of Investment and Trade with the key responsibility of producing research and reports that target, attract and facilitate new investment in the Edmonton Region. The Director of Research and Business Intelligence is expected to contribute ideas to the continuous improvement of team performance, technical systems, and business processes to further Edmonton Global’s mission to grow capital investment in the region.

This job description is intended primarily as an illustration of the type of work to be performed by the person in this position. The omission of specific duties does not exclude them if they are similar, related or logical assignments in support of Edmonton Global’s objectives. Specific responsibilities of the role are listed below.

Role Responsibilities

  • Manage Edmonton Global’s inventory of data, including keeping data sets current and accurate as well as assisting with maintaining and improving internal systems used in this process. Examples of market data include commercial real estate, taxes, demographics, cost of living, and workforce and labor statistics, including site selection tools and databases
  • Support business development activities which include project proposal and presentation development with real-time data and information
  • Lead in the development of performance metrics and KPI’s for regional analysis and Scorecard
  • Serve as main point of contact for general research requests from both internal and external stakeholders providing excellent customer service by responding in a timely and professional manner. Stakeholders include internal staff, investors, Government partners and elected officials, community partners, and more
  • In coordination with the business development director, serve as a champion of Edmonton Global’s CRM systems and technical tools. Maintain high-level knowledge of this system and support both staff and regional economic development partners with system training, reports and data entry as needed
  • Assist the Edmonton Global team with other research activities that may arise
  • Help evaluate new research sources, vendors, and software and provide recommendations as needed
  • Maintain relationships with, and knowledge of, research resources and community partners through participation in various economic development, business and investment/FDI and research forums
  • Develop strategic plans to support regional advantages, programs and initiatives that will facilitate new capital investment, technology, job creation and business growth
  • Lead a team of research analysts (2)
  • Maintain regular contact with site selectors and other professional sales channels local and globally that will advance Edmonton Global’s objectives around business attraction and trade
  • Analyze and inventory current industries that may complement new investment and target potential investors based upon existing market base
  • Identify funding and incentive programs that support Edmonton Global’s objectives, especially related to research and market intelligence
  • Develop information and data bases to ensure that potential investors have significant and compelling data to support a decision to locate in the region
  • Participate in the development of research, benchmarking and comparative site data that can be used to promote regional assets
  • Respond to requests for information and assistance with respect to programs and opportunities
  • Maintain key relationships with the development, commercial real estate and site selection community to further the region’s recruitment objectives
  • Coordinate with local, provincial and federal agencies to identify appropriate support for new venture and opportunities
  • Liaise with local business groups, industry associations, chambers of commerce and economic development officers at a local level, especially with Edmonton Global’s shareholder partners

Role Qualifications

  • Strong ethical standards and value set
  • Leadership Skills demonstrating foreword looking leadership style while providing guidance and support to staff. A mentor and positive role model combined with a practical; collaborative and common-sense approach and expertise in issues management.
  • A Master’s degree in business administration, technology management, economics, or other similar fields
  • 10 years of professional experience in the field of economic development research, analysis and planning, of which five years should have been as a senior manager involved in strategic planning using advanced methodologies, with at least two of those years focusing on international business and market intelligence
  • Excellent communication skills in English, additional languages are an asset
  • Knowledge of the use of foresight tools for advanced strategic planning would be a strong advantage
  • Multi-task oriented, with the ability to prioritize a robust workload and meet multiple deadlines
  • Outstanding analytical skills with the ability to develop analytical models related to economic development and investment attraction
  • Possess a positive attitude, be a team player, self-starter, and pro-active
  • Excellent organizational and proofing skills with strong attention to detail, including report writing
  • Proficiency with computer skills in Microsoft Word, Excel & Power Point in a Windows environment
  • Ability to provide exceptional customer service to both internal and external stakeholders while maintaining a high level of professionalism
  • Possess ability to learn various software applications/platforms and gain technical skills as needed
  • A future-oriented perspective with an international scope
  • Proficiency and knowledge of business management and opportunity analysis
  • Knowledge of Municipal, Provincial and Federal Acts, Regulations and Standards related to Planning and Economic Development, investment and trade
  • Strong interpersonal skills combined with demonstrated project/time management, organizational, analytical, research communication (written, oral), report writing, negotiation, administrative, problem-solving, public relations and public speaking
  • Ability to deal effectively and discreetly with all levels of staff, board members, shareholders, partners and the public
  • Ability to think and act strategically in a political and community service environment, and to foster and contribute to a positive, productive work environment

Requirements of the Position

  • A valid driver’s license in good standing and a reliable vehicle to use on corporate business
  • Requires travel both regionally and internationally, occasionally for extended periods of time
  • Requires a valid passport

Submission Details and Contact

Please submit your resume and cover letter to Marissa Warshawski by 14:00 MDT September 7, 2018 via email:

Marissa Warshawski, MBA
Director of Strategic Initiatives
Cell: 780-965-9577 |